Press Statement IG Metall: Ombudsman Office for Crowdworking Platforms Agreed Upon

IG Metall has been working for years to improve the working conditions of crowdworkers. It is engaged in an intensive dialogue with crowdworkers and platform operators. It participated in the update of the voluntary commitment, the so-called “Code of Conduct,” which was published in February of this year. To ensure that this voluntary commitment does not remain a “toothless tiger,” it has now established an arbitration board in collaboration with the German Crowdsourcing Association and the platforms. This is another step toward gradually implementing “decent work” on platforms. However, it is no substitute for, for example, legal regulations ensuring social security coverage for crowdworkers.